Many of you never get a chance to visit our production facility so today I thought I’d take you through the order process from beginning to end.
- The order arrives at Glass Graphics via phone, email, fax or our new web site.

- A copy of the order goes to the warehouse so the blank glass or crystal can be pulled from the shelves.
- Another copy of the order goes to our art department so a proof can be created if one isn’t provided by the customer.
- The proof is then sent to the customer for approval.
- Once approval is received, the art department prints the art on velum.
- The velum is then used to create the masking film.
- The masking is then pressure washed on these drums. The washing removes the part of the masking that will create the design on the glass to be engraved.

- The masking is then removed from the drums and put in the heat box for drying.

- An adhesive is then sprayed on the masking so it can be attached to the glass/crystal to be engraved.

- The masking is then cut into individual pieces.
- Guidelines are then drawn on the blank glass and the masking attached.
- The remainder of the glass is then masked with tape to insure no damage is done during the engraving/sand blasting process.

- The items are then taken to the engraving/sand blasting station.

- The items are then moved to the washing station where the masking and tape is removed then run through the washing machine and given a final inspection.

- The items are then moved to the shipping department where they are carefully packaged and prepared for shipment to the customer.
I hope you enjoyed this little glimpse into how the dedicated employees of Glass Graphics create the quality, engraved, crystal and glass awards and recognition gifts for you and your customers.












